Privacy Policy
This policy explains what happens to information you share through this website. It reflects how the site is actually built — not a generic template.
How the enquiry form works now
When you press send, your browser posts the form over an encrypted (HTTPS) connection to Netlify, the company that hosts this website. Netlify records the submission on its own servers, which are outside Egypt, and then notifies Elite Plus by email. Your submission is therefore held by Netlify as well as reaching us: it stays in the site's submissions area until it is deleted from there. You are only shown a confirmation page once Netlify has accepted and recorded what you sent — never before.
What we receive
From the enquiry form: name, company, phone, email address, customer type, the division and project or product type you selected, location, scope, any completion date, your message, and any file you attached. From the careers form: name, phone, email address, the role, years of experience, city, your note and your CV. We use this only to answer your enquiry, prepare a quotation, or assess your application. We do not sell it, rent it, or share it with anyone outside Elite Plus except where a supplier must be involved to price your specific request.
Attachments and CVs
The enquiry form accepts PDF, Word, Excel, JPG and PNG files up to 5 MB. The careers form accepts a CV in PDF or Word up to 5 MB, and the whole submission must stay under 8 MB. Your browser checks the file before sending. An accepted file is stored by Netlify alongside the rest of the submission and stays there until it is deleted from the site's submissions area; it is not kept anywhere else on this website.
Preventing abuse of the forms
The form contains a field that is hidden from people — if it is filled in, the submission is treated as automated. Netlify also runs its own spam filtering on everything received and files suspected spam separately rather than passing it on as a genuine enquiry.
Third-party services that see your IP address
Two services load content from outside our website, and both can see your IP address and basic browser information as a result:
Google Fonts — supplies the typefaces used across the site.
Google Maps — displays the map on our contact page.
Both are operated by Google and governed by Google's own privacy policy. If you would rather not load the map, simply do not visit the contact page, or use a browser extension that blocks embedded frames.
Cookies and analytics
This website sets no cookies of its own. No analytics tool is active: the site carries the code needed to add one later, but it is switched off, no measurement identifier is configured, and no third-party analytics script is loaded. If analytics is ever enabled, this page will be updated and a consent notice will appear before any tracking begins.
Server logs
Like any website, our hosting provider records standard technical logs — IP address, date and time, the page requested and the browser used. These are kept for security and troubleshooting and are not used to build a profile of you. Our own form log records only technical failures, such as the mail server being unreachable; the contents of your message and your personal details are never written to it.
How long we keep enquiries
Enquiry and application emails are kept in our business mailbox for as long as the commercial relationship, the quotation or the vacancy remains relevant. You may ask us at any time to delete your enquiry and any attachment, and we will confirm once it is done.
Your choices
Write to us at the email address below to ask what we hold about you, to correct it, or to have it deleted. You can also contact us by phone or WhatsApp instead of using the form if you prefer.
Changes to this policy
If the website gains an analytics tool, a cookie, a stored database of enquiries, or any other feature that changes how data is handled, this page will be updated before that feature goes live.
Questions about your data
- [email protected]
- +20 10 3553 3899
- First Floor, The Market Mall, 3 Gardenia Heights St., New Cairo
Last updated: August 2026